They hardly ever ask: Which component is guilty. Most of the answers don’t focus to the right source. Questions about connection issues come up quite often. I am one of the moderators of a Facebook group about Citrix. It seems to be annoying and hardly possible. So I will divide my blog into three sections: How to find the source of trouble, Troubleshooting Citrix StoreFront and Troubleshooting Citrix NetScaler Gateway. There are two potential sources of trouble: Citrix StoreFront and Citrix NetScaer Gateway. The reason for this is the way connection issues are reported. One of the most annoying issues in Citrix NetScaler is ICA / HDX connection issues.
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